I went out just after 8 am this morning to get a paper, and as I had a couple of large letters to post for ebay customers, I stopped off at my nearest post box to send them on their way – only to read the new notice on the box, that the last collection on saturdays is now 7am!
As far as I remember is was always 12 noon.
As I’d already marked the items as dispatched, I didn’t know what to do – because the Saturday tab would have been replaced by a Monday tab if the box had been emptied, but, maybe the postie had forgotten to change it!
Lucky I’d taken the car, or I’d have given up at that point. I also had my camera with me, as you can see.
The next post box isn’t too far away, so I stopped off there – and got even more confused. It said the last Saturday collection WAS 12 noon. Now I couldn’t be sure what time it was, and decided not to chance it!
I knew there was a bright new postbox in Asda’s (Asda built their new supermarket here only recently) so its post box is dazzling new & clean compared to the others – smile.
The last collection on Saturdays is 9.30 am. So I posted my letters – only, just as I put the first one thro’, I realised that
in all the confusion, I’d forgotten to put the stamp on it! I had a book of large letter stamps with me and was going to put the stamp on at the first post box! I did manage to stamp the 2nd letter, but when one of the staff saw me standing there stumped, she came over and asked me if she could help.
I explained to her what I’d done, and she suggested that I wait until 9.30 am (it was 8.30 am by then) and ask the postman to pull the letter out for me, so that I could put a stamp on it.
I had put a return address on it, so I reckoned that the worst that could happen was that it would be returned to me, and I didn’t want to hang around for an hour.
Amazingly, the woman saw that I had the stamps in my hand and actually offered to intercept the postman for me, as she was working on the desk just opposite the post box. So I gave her the missing stamp. I also asked permission to photograph the box, and she said yes. Sorry I didn’t ask her name, or I’d mention it here, but thank you, that’s what I call customer service! I hope she caught the postie in time!
What’s even more confusing is that the weekday last collection times at Asda are 5.15pm, at my nearest box they are at 9am, and at the one in the middle – 5pm. Doesn’t make any sense to me!
So, before going home, with my newspaper and the other odds & ends I sort of ended up putting in my trolley, I thought I’d drive round and check out the other local boxes.
This is what I found……the same notice as on the nearest box, in the middle of the shops…..
and the old notice on the post box outside the Post Office. So I popped into the Post Office, as it was now after 9 am, and asked the guy who runs it what was going on. He didn’t know about the last collection times, he’d not been informed of the changes. He knew there were some changes to the delivery rounds, but not what they were.
He suggested I phone the sorting office a few miles away, and they said – WHAT? They didn’t know about the change in collection times either! A very confused sorting office man advised me to post items at the post office, if I was in doubt, as the collection on Saturday was definately 12 noon there, but he knew nothing about 7am collections, and asked me to ring him on Monday to see what he’d found out!
SO – DOES ANYONE KNOW WHAT ROYAL MAIL IS DOING? THEY DON’T SEEM TO KNOW – AND I CERTAINLY DON’T!
BEORE PRIVATISATION, YOU KNEW WHERE YOU WERE, NOW THEY KEEP CHANGING THINGS, AND WHAT THEY ARE DOING MAKES NO SENSE TO ME.
IS THIS HAPPENING THROUGHOUT THE COUNTRY,
OR IS IT JUST IN THE SWANSEA VALLEY AREA?
AND WHY CHANGE THE COLLECTION TIMES JUST BEFORE CHRISTMAS, WHEN THE BOXES WILL BE FULL, THES SYSTEM OVERLOADED, AND EVERYONE NEEDS TO KNOW THEIR LETTERS & CARDS WILL ARRIVE IN GOOD TIME.
I “knew” the last collection on Saturdays is noon, its always been that way, that’s why I stopped off at the post box, and I “knew” it would be collected and sorted and arrive at its destination on either Monday or Tuesday.
IF I’D POSTED MY LETTERS IN MY LOCAL POST BOX AND THE NEXT COLLECTION WAS MONDAY MORNING, WHEN WOULD THEY HAVE BEEN DELIVERED???
I’d be interested if anyone else knows, and, when I do get back to the sorting office, I’ll keep you “posted”.
(Apologies for the layout of this “post” but I’ve tried to keep the pictures with the relevant text, but the template seems to have a mind of its own!)