Tag Archives: Happiness Engineers

message to matt mullenweg: Part 2

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This is a continuation of my previous post https://julzcrafts.com/2015/03/31/message-to-matt-mullenweg-co-founder-of-wordpress/

I have made sure this time that I didn’t copy the title off my original post and hope that I can manage to keep the format readable!

photo of Matt Mullenweg, taken in 2014 (found on his website)

photo of Matt Mullenweg, taken in 2014 (found on his website)

To continue – and I will try and be as brief as possible, altho that may not be possible – I went looking for someone to tell about the formatting problems I have been having.  If you start off in ‘classic editing mode’, and once you have saved and previewed your post, you do not check that you have got back to classic editing mode, the system automatically transfers you to “edit lite” which may not be a problem at first, but has certainly been extremely problematic if you need to go back to that already published post to edit something or add some new information.  See my post “test on chrome”

Now the “Happiness Engineers” (HE from now on), have been as helpful as they can be, but are loathe to take this to anyone who needs to know – the formatting problem eventually has been referred to the technical crew, but the other stuff mentioned in my last attempt to tell you about this, was not, and no explanation of why it happened was ever forthcoming.

 

So MATT – I thought you ought to know, because it seems it was you that have designed “edit lite”

and have proudly displayed it on one of the posts about themes etc on wordpress.com.  The idea of creating a fast and easy editing mode is fine – but why take away our choices.  You are now presented with “edit lite” when you start any post and classic mode cannot be found anywhere.  OK the HE’s now told me how to get back to it and stay in it – see: “test on chrome” but why should I have to ASK them how to do it.

I left you two comments on your website Matt –

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March 26, 2015 at 8:34 pm

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Your comment is awaiting moderation.

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hi Matt – sorry to barge in here, but it seems that its the only place to get to you – if you are not still involved in WordPress, apologies, but I think someone should tell you that they are making a mess of it at the moment and there are a lot of angry people around.

we don’t like edit lite

we don’t like being forced to use it

we don’t like the classic editor being hidden from us and only available by tricks

and I don’t like my posts being mangled!

https://julzcrafts.com/2015/03/24/test-on-chrome/

if I have the right person – found your site on wikipedia – then please do something about it

and please reply to me, even if you prefer not to post his message

thanks

AND

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March 29, 2015 at 6:15 pm

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I actually watched this video, all the way thro, waiting for something stunningly different from everything I’ve already heard – the comic approach was it.

It always amazes me that the US is so behind the rest of the world with the idea of conserving our assets. Even in a small place in Wales, the Council have put in place new measures to encourage recycling – see

https://julzcrafts.com/2015/02/03/a-slice-of-life-the-big-bin-swap-recycling-in-the-swansea-valley-wales/

you will also see that I didn’t agree with the sneaky way they replaced the bins, so I called them out on it. The follow up blog, can be reached thro the one above, and undortunately it suffered from some problems with the new editing system.

I left a message for you Matt about this – could you please answer this, or I may find I have to use the same tactics – smile

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Reply

The first one has disappeared, but I did get an automatic email giving me access to that post only, the second one is still awaiting moderation at present.

I did think of sending you an email, but there is a note on the contact page that lists how many hundreds of emails you have in your pending file, so thats a “no brainer”

I also asked the HE, when I was asked to note every action I took when writing posts from now on,

(I don’t think I’ll bother with this one – its written using my default Safari Browser and I am making sure I am using the Classic Mode, as per instructions)

to pass on the comments below – think this might be a faster way to do it – or perhaps you won’t even see THESE MESSAGES!

dr-seuss_be-who-you-are “Whilst that may be ‘my fault’ I doubt if I’d be the only one not to think of using the toggle – and polls & forms are NOT included – what someone in wordpress hasn’t understood is the 1st rule of business

THINK LIKE A CUSTOMER

most of the bloggers have not done the 101 course and are hesitant about using the formats, and there is NOTHING that I saw that said – you may choose to write your post on this edit sheet, which gives you less options – or whatever gloss you want to give it – or you can choose these other sheets which will do this – but maybe are not as “easy” to use.

If you get presented with something, you take it at face value – I just assumed you’d stopped people using the classic one for some silly reason only known to your designers – and in the mood I was already in, it made me angry!

The instructions for choosing what format to use should be on each edit page, every time, so people can make their own choices, and for people who didn’t even know about the variations – which I didn’t at first.

I knew you were changing things round, as there IS a prompt to use the simpler version on the classic one, but there isn’t anything on the simpler version to allow you to switch to classic.

Its just a lack of thinking by your design team, but its caused me a load of trouble – and I have no intention of going back to that post and correcting all my assumptions – they were honest ones.

If you want to do it, that’s fine – you are welcome to comment as well as anyone else.

I would suggest that you also put a link on each of these pages, to full instructions on how to use them – then maybe I would have seen the ‘obvious’!

And why is there not an email notification to EVERY wordpress blogger to tell them of the changes you are making – why hide the fact that you are making changes – it only confuses people when something they are happy using, suddenly disappears.

I always say, if someone doesn’t answer a question – they have something to hide.

Neath Port Talbot didn’t answer me questions first time round – if they had, I would never have published that post – and it has embarrassed them -which they deserved, because they tried hiding stuff. I know I didn’t get all the answers, but I have suggested they set up a page on the website that gives that kind of information, so everyone can see it.

Its actually good PR if you admit to having some problems – smile!

thanks for taking up my suggestion that you contact people who have left comments on the blog about their problems – I have left new replies to everyone who commented to alert them to the update, and on the two that you told me you contacted, have acknowledged that you are being pro -active – so I’m not always critical! smile

nuff for now – If you keep this thread open, I will come back to you when I next blog to tell you what is going on – good or bad!

 

message to matt mullenweg: co-founder of wordpress

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photo of Matt Mullenweg, taken in 2014 (found on his website)

photo of Matt Mullenweg, taken in 2014 , which I found on his website

For those of you who have never heard of Matt Mullenweg – and I hadn’t until I went looking for the Head of WordPress  – I found him on Wikipedia, and it says there that he co-founded WordPress not long after he ‘got out of college’.

“It was first released on May 27, 2003, by its founders, Matt Mullenweg[1] and Mike Little

I was a bit confused about whether he was the best person to write to, but

 “WordPress is closely associated with Automattic, the company founded by Matt Mullenweg”

which, ‘by chance’ is also responsible for some of the names I have learnt since doing the blogging101 course, that we have been encouraged to use – like ……

Polldaddy,

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WordPress.com VIP

Akismet

The reason I went looking for someone to talk to is because I seem to have been blighted by various problems with WordPress, which the “Happiness Engineers” say, seem to only have happened to me, but when I published are my/your comments stuck in spam?     and good news – it seems the glitch has been fixed and I can now leave comments again!   and

test on chrome: problems with formatting on wordpress  

I found that others were also having problems, but like me, when they first occurred thought it was me not understand how to use WordPress, and didn’t tell anyone about them.

Before I go any further, I must apologise for a huge ‘mistake’ I made when writing “test on chrome”, but it was an honest mistake, and I think, I can be forgiven for it, because by that time I was prepared to see the very worst in what I still insist on calling “edit lite”.

 The very helpful “HE” that answered the topic I put up on the support forum, did point out to me, some days after I had published it, that if I had only used the toggle button on the one row of editing tools shown, I would have found most of the usual elements!  IT WOULD HAVE SAVED ME A LOT OF TIME AND BOTHER WHEN I FORMATTED THAT POST!

wrongOh dear,  I seem to have found another glitch – all the above was written in the same setting as the paragraphs at the top of this post! After I had copied the title of one of the above posts, and try as I might, I can’t get out of this ridiculously large font!

Will continue this in another post – called

message to matt mullenweg: Part 2